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Privacy Policy

Last updated: 6 July 2026

This Privacy Policy explains how Livewall Group B.V. and Noi B.V., both incorporated in the Netherlands (together, "we", "us", or "our"), collect, use, and protect personal data in connection with ChatGET (the "Service").

1. Data we collect

We collect the following categories of personal data:

  • Account data: name, business email address, and password (stored hashed).
  • Usage data: log data, device/browser information, and interactions with the Service.
  • Communications: messages you send within the Service (e.g. chat or community messages) and support correspondence.
  • Billing data: processed by our payment provider (Stripe) on our behalf.

2. How we use your data

We use personal data to:

  • Provide, operate, and maintain the Service, including your account.
  • Process subscriptions and payments.
  • Send service-related communications, such as verification and account emails.
  • Monitor, secure, and improve the Service.
  • Comply with our legal obligations.

3. Legal basis

We process personal data on the basis of performance of our contract with you (providing the Service), our legitimate interests (securing and improving the Service), and, where applicable, your consent.

4. Sharing your data

We do not sell personal data. We share personal data only with service providers who process it on our behalf (e.g. hosting, email delivery, and payment processing), and only to the extent necessary to provide the Service, or where required by law.

5. Data retention

We retain personal data for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your rights

Under the GDPR, you have the right to access, correct, delete, or export your personal data, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.

7. Security

We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse.

8. International transfers

Where personal data is transferred outside the European Economic Area, we ensure appropriate safeguards are in place, such as standard contractual clauses.

9. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be communicated via the Service or by email.

10. Contact

For any questions about this Privacy Policy or to exercise your data protection rights, contact us at hello@chatget.io. See also our Terms and Conditions.